Management, rebuilt around the owner

What Redress is

Redress is a full-service management company for short-term rentals. We take the whole operating job: guest communication, cleaning and turnovers, nightly pricing, maintenance, and owner reporting, and run it end to end for a flat 10% of booking revenue.

How the model works

Traditional firms charge 20–35% because everything they do is manual: someone answers each message, books each cleaner, and sets each rate by hand. Redress builds software that carries that coordination, and puts experienced operators over it to make the judgment calls. The system remembers your property, from house rules, vendors, and access to pricing history, what past guests asked, and what broke, so every booking runs on the accumulated knowledge of all the ones before it.

Lower cost to operate is the whole trick. It's why the fee can be 10% without cutting the service.

What we believe

• Owners should keep most of what their property earns.
• A management fee should buy management, not markups: repairs at cost, no onboarding charges, no add-ons.
• You should see everything and approve what matters, without doing the daily work.
• Hosting well is an operating discipline, not a side hustle squeezed into evenings.

Where we are

Redress works with owners of residential short-term rentals, from a single apartment to a small portfolio. The best way to find out whether your property is a fit is a free property review: we look at your listing, calendar, and operating setup, and come back with what we'd do differently.